Refund and Returns Policy

1. Return Window

You may return items within 15 days of receipt for a full refund, provided the item is in its original condition with packaging intact.

2. How to Initiate a Return

To initiate a return, contact our customer service team through our website or WhatsApp support. You will be guided through the return process.

3. Conditions for Return

The item must be unused and in the same condition as received. Original packaging must be intact. Proof of purchase must be provided.

4. Refund Process

Refunds will be processed within 7-10 business days after we receive and inspect the returned product. Refunds will be issued via the original payment method.

5. Non-Returnable Items

Certain items such as customized products or those marked as "Final Sale" are not eligible for returns.

6. Exchanges

We do not offer direct exchanges. Please return the item for a refund and place a new order for the desired product.