Frequently Asked Questions

1. What products do you offer?

We offer a wide range of toys including ride-ons, remote control cars, bicycles, and cycles. Our products cater to both individual customers and bulk buyers.

 

2. Are your products safe for children?

Yes, all our products are BIS-approved, ensuring they meet the highest safety standards.

 

3. How can I place a bulk order?

For bulk orders, please contact our B2B team through the website or email us at support@zingridez.com.

 

4. What is your shipping policy?

We offer standard shipping on all orders. Shipping charges vary based on location and order size.

 

5. How can I track my order?

Once your order is shipped, you will receive a tracking number via email or WhatsApp. You can use this number to track your order through our logistics partner’s website.

 

6. What is your return policy?

We offer a 15-day return window for most products. For details, please refer to our Return Policy section.

 

7. How do I contact customer support?

You can reach us via WhatsApp, email, or our social media channels. We strive to respond to all queries within 24 hours.